Susan excelled in Corporate America with a “back to basics” approach to management and leadership. She draws upon 20 years of experience in marketing, sales, training & development, operations, customer contact management, and information systems.
She says, “developing teams has been the cornerstone of my success.” By investing in the development of her team and building an environment of trust, she became well known for finding alternative solutions amidst changing and transitioning environments. As a leader within the fast growing and rapidly changing telecommunications industry, she championed quality initiatives while collaborating on implementation steering teams for mergers, acquisitions and transitions. She has led 3 start-up operations from scratch to operational competence and built and led a division of 700+ people. Susan says, “In management — you are in the people business. If you don’t invest in your people, your successes are short-lived”.
Susan has a degree in Business Administration and Marketing from the University of Northern Colorado. She has worked on the Senior Management teams of McCaw Communications/AT&T Wireless, Sprint PCS, and US West/Qwest Communications. Susan enjoys spending time with her family, skiing, hiking, and kickboxing.